Refund policy

At Ione’s Apothecary, we take great pride in crafting high-quality, handcrafted products with care and intention. Due to the personal and natural nature of our items, all sales are final, and we are unable to accept returns or exchanges.

We understand that every experience with our products is unique, and we want you to feel confident in your purchase. If you have any questions or concerns about a product before ordering, please don’t hesitate to reach out—we’re here to help.

Your satisfaction is very important to us. If there’s ever an issue with your order or if your product arrives damaged, please contact us at info@ionesapothecary.com, and we’ll do our best to make it right.

Thank you for your understanding and for supporting small, artisanal businesses like ours. We deeply appreciate your trust and look forward to being part of your wellness journey.